Order Confirmation Email Delivery

Incident Report for Volusion

Resolved

This incident has been resolved

Posted Apr 20, 2026 - 20:27 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 20, 2026 - 15:17 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 20, 2026 - 13:47 CDT

Investigating

We have received reports of order confirmation emails not arriving to inboxes. Our team is currently investigating the issue and will post more information as it becomes available.

Posted Apr 20, 2026 - 12:53 CDT

This incident affected: Volusion Platform (Email Services).