Volusion Status

All Systems Operational

Merchant Storefront Operational

Payment Gateway Services Operational

E-mail Services Operational

Third-Party Services Operational

Support Operational

Dashboard Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 16, 2018

No incidents reported today.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

Company-wide Meeting

Resolved - Company wide meeting has concluded and phone services are available.
Aug 10, 10:46 CDT

Investigating - We are hosting a company-wide meeting between 9:00am CST to 10:30am CST. During this time our phone services will be unavailable, but our in-app messenger will remain open. We appreciate your patience along with providing us the ability to meet as a team.
Aug 10, 08:33 CDT

Aug 9, 2018

Stores Down

Resolved - This incident has been resolved.
Aug 9, 13:59 CDT

Monitoring - The issue has been identified, and a fix has been implemented. We are continuing to monitor the issue.
Aug 9, 09:45 CDT

Investigating - We are aware that some stores are down and we are working on getting them back online as quickly as possible.
Aug 9, 07:54 CDT

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

Unable to upload files in store admin areas

Resolved - Uploading images via the admin area is working for all merchants. If you have any further questions, please contact our support department.
Aug 5, 16:18 CDT

Monitoring - Configuration changes associated with tuning of security tools led to unanticipated blocking of the photo upload feature for a subset of merchants. We have now properly identified and addressed this issue. Uploading images via the admin area is now working for all merchants. We will continue to monitor this.
Aug 4, 22:50 CDT

Investigating - We are experiencing an issue where some customers are unable to upload files in their admin area. Our team is currently investigating the cause of this and working to resolve it as quickly as possible.
Aug 3, 17:27 CDT

Aug 3, 2018

Intermittent Admin Slowness

Resolved - This incident has been resolved.
Aug 3, 22:48 CDT

Investigating - We aware of slowness affecting some of our stores. We are currently investigating and we will provide an update once available.
Aug 1, 09:59 CDT

Aug 2, 2018

No incidents reported.