All Systems Operational
Merchant Storefront   Operational
Payment Gateway Services   Operational
E-mail Services   Operational
Third-Party Services   Operational
Support   Operational
Dashboard Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2018

No incidents reported today.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018
Resolved - Company wide meeting has concluded and phone services are available.
Aug 10, 10:46 CDT
Investigating - We are hosting a company-wide meeting between 9:00am CST to 10:30am CST. During this time our phone services will be unavailable, but our in-app messenger will remain open. We appreciate your patience along with providing us the ability to meet as a team.
Aug 10, 08:33 CDT
Aug 9, 2018
Resolved - This incident has been resolved.
Aug 9, 13:59 CDT
Monitoring - The issue has been identified, and a fix has been implemented. We are continuing to monitor the issue.
Aug 9, 09:45 CDT
Investigating - We are aware that some stores are down and we are working on getting them back online as quickly as possible.
Aug 9, 07:54 CDT
Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018
Resolved - Uploading images via the admin area is working for all merchants. If you have any further questions, please contact our support department.
Aug 5, 16:18 CDT
Monitoring - Configuration changes associated with tuning of security tools led to unanticipated blocking of the photo upload feature for a subset of merchants. We have now properly identified and addressed this issue. Uploading images via the admin area is now working for all merchants. We will continue to monitor this.
Aug 4, 22:50 CDT
Investigating - We are experiencing an issue where some customers are unable to upload files in their admin area. Our team is currently investigating the cause of this and working to resolve it as quickly as possible.
Aug 3, 17:27 CDT
Aug 3, 2018
Resolved - This incident has been resolved.
Aug 3, 22:48 CDT
Investigating - We aware of slowness affecting some of our stores. We are currently investigating and we will provide an update once available.
Aug 1, 09:59 CDT
Aug 2, 2018

No incidents reported.