All Systems Operational
Merchant Storefront Operational
Payment Gateway Services Operational
E-mail Services Operational
Third-Party Services Operational
Support Operational
Dashboard Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Jun 19, 01:00-05:00 CDT
We will be conducting a scheduled non-disruptive maintenance from Sunday, June 16th through Friday, June 21st between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Posted on Jun 14, 15:17 CDT
Scheduled Maintenance Jun 20, 01:00-05:00 CDT
We will be conducting a scheduled non-disruptive maintenance from Sunday, June 16th through Friday, June 21st between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Posted on Jun 14, 15:19 CDT
Scheduled Maintenance Jun 21, 01:00-05:00 CDT
We will be conducting a scheduled non-disruptive maintenance from Sunday, June 16th through Friday, June 21st between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Posted on Jun 14, 15:20 CDT
Scheduled Maintenance Jun 26, 01:00-05:00 CDT
Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Tuesday, June 25th from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Posted on Jun 13, 12:59 CDT
Scheduled Maintenance Jun 26, 11:00-15:00 CDT
Volusion will be conducting a proactive maintenance on some APAC (Asia-Pacific) servers Wednesday, June 26th from 9:00 AM until 1:00 PM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Posted on Jun 13, 13:14 CDT
Scheduled Maintenance Jun 28, 01:00-05:00 CDT
Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Thursday, June 27th from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Posted on Jun 18, 09:54 CDT
Scheduled Maintenance Jun 28, 11:00-15:00 CDT
Volusion will be conducting a proactive maintenance on some APAC (Asia-Pacific) servers Friday, June 28th from 9:00 AM until 1:00 PM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Posted on Jun 18, 09:58 CDT
Scheduled Maintenance Jul 3, 01:00-05:00 CDT
Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Tuesday, July 2nd from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Posted on Jun 18, 12:48 CDT
Scheduled Maintenance Jul 3, 20:00 - Jul 4, 00:00 CDT
Volusion will be conducting proactive maintenance on Wednesday, July 3rd from 6:00 PM until 10:00 PM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Posted on Jun 18, 14:07 CDT
Past Incidents
Jun 18, 2019
Completed - The scheduled maintenance has been completed.
Jun 18, 05:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 01:00 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Sunday, June 16th through Friday, June 21st between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Jun 14, 15:16 CDT
Completed - The scheduled maintenance has been completed.
Jun 18, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 CDT
Scheduled - Volusion will be conducting proactive maintenance to our PCI Environment on Tuesday, June 18th from 10:00 PM until 12:00 AM Pacific Time. You may experience intermittent issues in processing credit card payments. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Jun 13, 09:19 CDT
Jun 17, 2019
Completed - The scheduled maintenance has been completed.
Jun 17, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 01:00 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Sunday, June 16th through Friday, June 21st between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Jun 14, 15:15 CDT
Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Resolved - This incident has been resolved.
Jun 14, 11:47 CDT
Identified - We are hosting a company-wide meeting between 9:30am CST to 11:30am CST. During this time our phone services will be unavailable, but our in-app messenger will remain open. We appreciate your patience along with providing us the ability to meet as a team.
Jun 14, 09:09 CDT
Completed - The scheduled maintenance has been completed.
Jun 14, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 01:01 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Monday, June 10th through Friday, June 14th between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Jun 6, 13:04 CDT
Jun 13, 2019
Completed - The scheduled maintenance has been completed.
Jun 13, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 01:01 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Monday, June 10th through Friday, June 14th between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Jun 6, 13:03 CDT
Jun 12, 2019
Completed - The scheduled maintenance has been completed.
Jun 12, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 01:00 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Monday, June 10th through Friday, June 14th between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Jun 6, 13:02 CDT
Jun 11, 2019
Completed - The scheduled maintenance has been completed.
Jun 11, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Monday, June 10th through Friday, June 14th between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Jun 6, 13:01 CDT
Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019
Completed - The scheduled maintenance has been completed.
Jun 8, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 20:00 CDT
Scheduled - Volusion will be conducting proactive maintenance on some of our EMEA (Europe, the Middle East, and Africa) servers on Friday, June 7th from 6:00 PM until 10:00 PM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
May 24, 16:59 CDT
Jun 7, 2019
Completed - The scheduled maintenance has been completed.
Jun 7, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 01:00 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Tuesday, June 4th through Friday, June 7th between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
May 31, 16:53 CDT
Completed - The scheduled maintenance has been completed.
Jun 7, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 01:00 CDT
Scheduled - Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Thursday, June 6th from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
May 24, 16:46 CDT
Jun 6, 2019
Completed - The scheduled maintenance has been completed.
Jun 6, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 01:00 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Tuesday, June 4th through Friday, June 7th between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
May 31, 16:52 CDT
Completed - The scheduled maintenance has been completed.
Jun 6, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 20:00 CDT
Scheduled - Volusion will be conducting proactive maintenance on some of our EMEA (Europe, the Middle East, and Africa) servers on Wednesday, June 5th from 6:00 PM until 10:00 PM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
May 24, 15:57 CDT
Jun 5, 2019
Completed - The scheduled maintenance has been completed.
Jun 5, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 01:00 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Tuesday, June 4th through Friday, June 7th between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
May 31, 16:51 CDT
Completed - The scheduled maintenance has been completed.
Jun 5, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 01:00 CDT
Scheduled - Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Tuesday, June 4th from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
May 24, 15:08 CDT
Jun 4, 2019
Resolved - There have been no further reports of slowness. We consider this issue resolved.
Jun 4, 14:47 CDT
Monitoring - We have identified an issue at our security layer which caused some sessions to reset resulting in slowness, or connectivity issues. The issue has been corrected, and site traffic is normalized. We will continue to monitor and resolve the issue in a few hours with no further reports of slowness.
Jun 4, 11:35 CDT
Investigating - We are actively investigating reports of merchants experiencing storefront and/or Admin Area slowness. An update will be provided as more information becomes available.
Jun 4, 11:19 CDT
Completed - The scheduled maintenance has been completed.
Jun 4, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 01:00 CDT
Scheduled - We will be conducting a scheduled non-disruptive maintenance from Monday, June 3rd through Friday, June 7th between 11:00 PM to 3:00 AM PDT each day. Although we don't expect any service disruptions it is possible for some services (Payment processing, SFTP, Mail services, and Mobile API) to experience unexpected increases in latency, or packet loss during this time.
Jun 3, 12:35 CDT