All Systems Operational
Merchant Storefront   Operational
Payment Gateway Services   Operational
E-mail Services   Operational
Third-Party Services   Operational
Support   Operational
Dashboard Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 16, 2018

No incidents reported today.

Nov 15, 2018

No incidents reported.

Nov 14, 2018
Resolved - This incident has been resolved.
Nov 14, 13:54 CST
Monitoring - help.volusion.com and helpcenter.volusion.com are back up, we will continue to monitor these sites.
Nov 12, 06:48 CST
Investigating - We are currently investigating an issue with help.volusion.com and helpcenter.volusion.com timing out
Nov 12, 06:20 CST
Nov 13, 2018

No incidents reported.

Nov 12, 2018
Resolved - Google has reported that they are no longer experiencing issues on their platform and outage reports have ceased.
Nov 12, 18:10 CST
Update - We have received an update from Google that they are also experiencing issues with their Google Cloud Platform which could impact performance for some merchants.
Nov 12, 17:00 CST
Monitoring - Some regions of the US are experiencing intermittent connectivity issues due to an outage with internet backbone providers. We will provide updates as they become available.
Nov 12, 16:21 CST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Resolved - This incident has been resolved.
Nov 9, 11:23 CST
Update - Phone lines are open again.
Nov 9, 10:31 CST
Identified - We are hosting a company-wide meeting between 9:00am CST to 10:30am CST. During this time our phone services will be unavailable, but our in-app messenger will remain open. We appreciate your patience along with providing us the ability to meet as a team.
Nov 9, 08:23 CST
Nov 8, 2018

No incidents reported.

Nov 7, 2018
Completed - The scheduled maintenance has been completed.
Nov 7, 05:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 01:00 CST
Scheduled - Volusion will be conducting a proactive maintenance on some servers Tuesday, November 6th from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Nov 6, 17:02 CST
Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018
Completed - The scheduled maintenance has been completed.
Nov 3, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 20:00 CDT
Scheduled - Volusion will be conducting a proactive maintenance on some EMEA (Europe, the Middle East and Africa) servers Friday, November 2nd from 6:00 PM until 10:00 PM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly. issues arise we are prepared to respond quickly.
Oct 22, 13:39 CDT
Nov 2, 2018
Completed - The scheduled maintenance has been completed.
Nov 2, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 01:00 CDT
Scheduled - Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Thursday, November 1st from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Oct 22, 13:29 CDT