CDN Service Disruption

Incident Report for Volusion

Resolved

This incident has been resolved.

Posted May 27, 2021 - 17:01 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2021 - 16:10 CDT

Update

This issue has stopped occurring, and we are currently investigating for a root cause while checking for residual issues.

Posted May 27, 2021 - 15:21 CDT

Investigating

We are currently investigating an issue where product images are not loading for some stores. Some images using our CDN are producing an error and failing to load, so we recommend that any stores affected by this issue disable the CDN in Settings > Maintenance while we investigate this issue.

Posted May 27, 2021 - 14:47 CDT

This incident affected: Volusion Platform (Merchant Storefronts).