Some FTP Services Are Down

Incident Report for Volusion

Resolved

This incident has been resolved.

Posted Apr 10, 2024 - 13:30 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 10, 2024 - 12:50 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 10, 2024 - 12:48 CDT

Investigating

Our teams were alerted to an issue with our FTP service. Some FTP services, including the ability to reach your FTP account, are down. We will post updates here as they become available.

Posted Apr 10, 2024 - 12:16 CDT

This incident affected: Volusion Platform (Merchant Dashboard).