Fraud Score in a Degraded State

Incident Report for Volusion

Resolved

Spinning animation in the Fraud Score area has been closed.

Posted Nov 17, 2017 - 11:33 CST

Monitoring

The hotfix was deployed to resolve the infinitely spinning animation in the Fraud Score area. We will now be closing this case.

Posted Nov 17, 2017 - 08:34 CST

Identified

We are aware of an issue with Fraud Score intermittently causing an infinitely spinning animation in the Fraud Score area. Our team has identified the issue and they are working on a hotfix. More information will be provided once available.

Posted Nov 16, 2017 - 14:25 CST