Issues Logging in to My Volusion
Incident Report for Volusion
This incident has been resolved.
Posted Jan 21, 2021 - 17:04 CST
A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2021 - 16:31 CST
A temporary fix has been implemented, and we are working on a long-term solution. Logging in should function normally at this time.
Posted Jan 21, 2021 - 10:34 CST
We have identified one cause for this issue and are working towards a solution. The temporary solution of using should still work while we continue to work on this issue.
Posted Jan 21, 2021 - 09:56 CST
We are currently investigating an issue where users cannot reach My Volusion by going to our website. If you try to log in at and the login fails, then we recommend you try to log in at instead, and that should work while we investigate the issue.
Posted Jan 21, 2021 - 08:28 CST
This incident affected: V1 (V1 - Dashboard Services).