Merchant Storefront/Admin Area Slowness

Incident Report for Volusion

Resolved

There have been no further reports of slowness. We consider this issue resolved.

Posted Jun 04, 2019 - 14:47 CDT

Monitoring

We have identified an issue at our security layer which caused some sessions to reset resulting in slowness, or connectivity issues. The issue has been corrected, and site traffic is normalized. We will continue to monitor and resolve the issue in a few hours with no further reports of slowness.

Posted Jun 04, 2019 - 11:35 CDT

Investigating

We are actively investigating reports of merchants experiencing storefront and/or Admin Area slowness. An update will be provided as more information becomes available.

Posted Jun 04, 2019 - 11:19 CDT

This incident affected: Volusion Platform (Merchant Storefronts).