All Merchant Stores Down

Incident Report for Volusion

Resolved

The issue causing 502 errors on merchant stores was a reported problem with Google Cloud Global Loadbalancers. Google Could was able to identify and resolve the issue. You can see more information here: https://status.cloud.google.com/

Posted Jul 17, 2018 - 17:31 CDT

Monitoring

The issue causing 502 errors on merchant stores was a reported problem with Google Cloud Global Loadbalancers. Google Could was able to identify and resolve the issue. We will continue monitoring to ensure stability.

Posted Jul 17, 2018 - 15:18 CDT

Investigating

We are currently investigating an issue with all merchant stores down.

Posted Jul 17, 2018 - 14:18 CDT

This incident affected: Volusion Platform (Merchant Storefronts).