Rackspace Email Hosting System Maintenance
Scheduled Maintenance Report for Volusion
The scheduled maintenance has been completed.
Posted Oct 24, 2020 - 22:30 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 24, 2020 - 22:00 CDT
On Saturday, October 24th, 2020 Rackspace will be executing a planned maintenance window to apply updates to the email hosting system. As a result, the following systems will be offline from 10:00PM - 10:30PM CDT:

Control Panel/O365 Control Panel

Control Panel REST API

Control Panel SOAP API

Webmail public SOAP API

Webmail logins that use a webmail login token retrieved from the REST API

The company directory in Webmail will be unavailable


Phone and chat support will not be available during the maintenance window

During this time any actions that use the above systems will return a 503 error with a maintenance notification message displaying to users.
Posted Oct 16, 2020 - 07:50 CDT
This scheduled maintenance affected: V1 (V1 - E-mail Services).