Login Service Partial Outage

Incident Report for Volusion

Resolved

This incident has been resolved.

Posted May 18, 2021 - 14:15 CDT

Monitoring

A fix has been implemented and we are monitoring the results. All users should now be able to log in normally at https://www.volusion.com/login.

Posted May 18, 2021 - 12:41 CDT

Update

We are continuing to investigate this issue.

Posted May 18, 2021 - 08:04 CDT

Investigating

We are currently investigating an issue affecting our login service at https://www.volusion.com/login that will prevent some users from logging in. If you are not able to log in to this page at this time, then we recommend visiting https://my.volusion.com and trying to log in there in the meantime.

Posted May 17, 2021 - 17:08 CDT