Update - We are working with our cloud hosting partner to investigate the issue further. We will provide updates regarding the main investigation here as more information becomes available. Thank you for your continued patience.
Apr 23, 2025 - 09:50 CDT
Update - We are still investigating but are implemented a temporary fix. We will provide updates regarding the main investigation here as more information becomes available. Thank you for your continued patience.
Apr 22, 2025 - 19:02 CDT
Investigating - We have confirmed that merchants are currently experiencing intermittent connectivity issues with the FTP access process. Our engineering team is actively investigating the issue. We will provide updates here as more information becomes available. Thank you for your patience.
Apr 22, 2025 - 10:42 CDT
Volusion Platform Degraded Performance
90 days ago
100.0 % uptime
Today
Merchant Storefronts Operational
Payment Gateway Services Operational
Email Services Operational
Third-Party Services Operational
Merchant Dashboard Operational
Support Operational
FTP Degraded Performance
90 days ago
100.0 % uptime
Today
Volusion Branded Sites ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 24, 2025

No incidents reported today.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025
Completed - The scheduled maintenance has been completed.
May 21, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:00 CDT
Scheduled - Volusion will be conducting proactive security updates and maintenance on some servers Tuesday, May 20th from 10:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front for a short period during that timeframe. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
May 13, 14:28 CDT
May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.