Payment Processing Interruptions

Incident Report for Volusion

Resolved

On Friday we rolled back a feature that was causing intermittent issues accepting and processing orders. We monitored the issue over the weekend to ensure it did not persist. At this time we will now mark the issue resolved.

Posted Aug 07, 2017 - 13:46 CDT

Investigating

We’re aware that some stores are having difficulty accepting and processing orders. We recognize the urgency of this issue, and our engineers are working diligently to resolve this issue as quickly as possible. We’ll update this page as more details become available.

Posted Jul 31, 2017 - 13:53 CDT