Phone Support Issue

Incident Report for Volusion

Resolved

The issue with phone services has been resolved. If you haven't done so already, please continue to call in as normal. Again, if you encounter any issues with calls, utilize the chat feature and let our Support team know.

Posted Oct 02, 2017 - 10:34 CDT

Monitoring

Our phone service provider has reportedly resolved the issue and is monitoring for stability. You may resume calling in but if you do encounter phone issues, please utilize the chat feature and let Support know. Updates will continue to be made available as we get them.

Posted Oct 02, 2017 - 09:20 CDT

Investigating

We are currently having an issue with receiving phone calls. We are working with our third party provider to address the issue. In the meantime, if you need to talk to Support, please contact them via the chat feature. We will provide updates when we get them.

Posted Oct 02, 2017 - 09:11 CDT