Investigating - A delay in the on-boarding process for new Volusion Payments merchants has been identified. New merchant accounts approved beginning June 1st may be experiencing this issue. The cause of the incident is being defined and a solution will be implemented as soon as possible.
Jun 6, 15:02 CDT
We have not received any additional reports of issues creating demos. This issue has been resolved.
Jun 21, 20:36 CDT
We have identified an issue with the process for creating demos and applied a hot fix to the process to resolve the issue. We will continue to monitor, and if there are no further reports in the next two hours, this issue will be set to resolved.
Jun 21, 17:15 CDT
We are currently investigating an issue where new trials are not available for sign up. This issue does not affect existing trials. More information will be provided when it becomes available.
Jun 21, 16:46 CDT
Google has informed us that the Compute Engine service is fully operational. This issue is resolved.
Jun 16, 16:36 CDT
Google's Compute Engine service appears to have stabilized, but we will continue to monitor page load times.
Jun 15, 18:44 CDT
We're seeing increased page load times due to Google's Compute Engine service operating in a degraded state. We'll continue to monitor status of the issue and provide updates as available. (edited)
Jun 15, 17:45 CDT
The company-wide meeting has ended and our phone services are now available.
Jun 8, 11:36 CDT
We are hosting a company-wide meeting between 9:00am CST to 10:30am CST. During this time our phone services will be unavailable, but our in-app messenger will remain open. We appreciate your patience along with providing us the ability to meet as a team.
Jun 8, 09:03 CDT