All Systems Operational
Merchant Storefront Operational
Payment Gateway Services Operational
E-mail Services Operational
Third-Party Services Operational
Support Operational
Dashboard Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2017

No incidents reported today.

Aug 16, 2017
Resolved - The issue affecting some stores' order pages in the admin area is resolved. The issue involved order pages giving an error with products that did not have options. We will continue to monitor, so please let Support know if you run into any further issues.
Aug 16, 14:52 CDT
Monitoring - The issue affecting some stores' order pages in the admin area has been fixed. The issue involved order pages giving an error with products that did not have options. We will continue to monitor the situation, so please let Support know if you run into anything like this.
Aug 16, 13:08 CDT
Investigating - We are investigating an issue affecting the orders pages on some sites' admin areas. We will provide more information as it becomes available.
Aug 16, 12:27 CDT
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
Resolved - Our company-wide meeting has concluded and our phone and messenger services are now fully open. Thank you for your patience.
Aug 11, 11:10 CDT
Identified - We are hosting a company-wide meeting between 9:15am CST to 10:45am CST. During this time our phone services will be unavailable, but our in-app messenger will remain open. We appreciate your patience along with providing us the ability to meet as a team.
Aug 11, 09:28 CDT
Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017
Resolved - On Friday we rolled back a feature that was causing intermittent issues accepting and processing orders. We monitored the issue over the weekend to ensure it did not persist. At this time we will now mark the issue resolved.
Aug 7, 13:46 CDT
Investigating - We’re aware that some stores are having difficulty accepting and processing orders. We recognize the urgency of this issue, and our engineers are working diligently to resolve this issue as quickly as possible. We’ll update this page as more details become available.
Jul 31, 13:53 CDT
Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017
Completed - Scheduled maintenance has been completed.
Aug 4, 06:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 01:00 CDT
Scheduled - Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Thursday, August 3rd from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Aug 3, 12:57 CDT
Aug 3, 2017
Completed - Scheduled maintenance has been completed.
Aug 3, 00:06 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 20:01 CDT
Update - Volusion will be conducting a proactive maintenance on some EMEA (Europe, the Middle East and Africa) servers Wednesday, August 2nd from 6:00 PM until 10:00 PM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Aug 2, 12:33 CDT
Scheduled - Volusion will be conducting a proactive maintenance on some EMEA (Europe, the Middle East and Africa) servers Wednesday, August 2nd from 6:00 PM until 10:00 PM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Aug 2, 12:33 CDT