All Systems Operational
Merchant Storefront Operational
Payment Gateway Services Operational
E-mail Services Operational
Third-Party Services Operational
Support Operational
Dashboard Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2017

No incidents reported today.

Aug 20, 2017

No incidents reported.

Aug 19, 2017

No incidents reported.

Aug 18, 2017
Resolved - Volusion.com login in degraded state
This issue is now considered to be resolved.
Aug 18, 22:22 CDT
Monitoring - We have remedied the login issue on Volusion.com and it is working as intended. We will continue to monitor this feature to ensure there are no further interruptions.
Aug 18, 14:34 CDT
Update - We have narrowed the issue down and have reverted to a previously working service. We are continuing to investigate the login issue and will update the status page as more information is available.
Aug 18, 11:40 CDT
Investigating - We have received reports of login function on Volusion.com is not functioning. Logging in via my.volusion.com is still working. We are currently working on a resolution and will provide more information as it becomes available.
Aug 18, 10:00 CDT
Aug 17, 2017

No incidents reported.

Aug 16, 2017
Resolved - The issue affecting some stores' order pages in the admin area is resolved. The issue involved order pages giving an error with products that did not have options. We will continue to monitor, so please let Support know if you run into any further issues.
Aug 16, 14:52 CDT
Monitoring - The issue affecting some stores' order pages in the admin area has been fixed. The issue involved order pages giving an error with products that did not have options. We will continue to monitor the situation, so please let Support know if you run into anything like this.
Aug 16, 13:08 CDT
Investigating - We are investigating an issue affecting the orders pages on some sites' admin areas. We will provide more information as it becomes available.
Aug 16, 12:27 CDT
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
Resolved - Our company-wide meeting has concluded and our phone and messenger services are now fully open. Thank you for your patience.
Aug 11, 11:10 CDT
Identified - We are hosting a company-wide meeting between 9:15am CST to 10:45am CST. During this time our phone services will be unavailable, but our in-app messenger will remain open. We appreciate your patience along with providing us the ability to meet as a team.
Aug 11, 09:28 CDT
Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017
Resolved - On Friday we rolled back a feature that was causing intermittent issues accepting and processing orders. We monitored the issue over the weekend to ensure it did not persist. At this time we will now mark the issue resolved.
Aug 7, 13:46 CDT
Investigating - We’re aware that some stores are having difficulty accepting and processing orders. We recognize the urgency of this issue, and our engineers are working diligently to resolve this issue as quickly as possible. We’ll update this page as more details become available.
Jul 31, 13:53 CDT